ForexCup.com

ForexCup - Frequently Asked Questions

ForexCup FAQ
Frequently Asked Questions on ForexCup

1. How can I register with ForexCup?
2. How can I join a competition?
3. Where can I get the MetaTrader 4 trading platform (MT4)?
4. What adjustments should I make to the MT4 settings to take part in ForexCup contests?
5. How do I know what competitions are available for registration now?
6. Who can invite me to join a competition? How can I accept an invitation?
7. I am in the list of participants, but I still don't have a demo account number. What shall I do?
8. I enter my login and password in the MT4, but it says that my account is blocked.
9. I forgot my login/password. What should I do?
10. Can I subscribe to competitions automatically?
11. Can I create my own competitions?
12. What is a second level competition (competitions with entry fees)?
13. How to deposit funds to be able to pay an entry fee?
14. I do not want my first and last name to be displayed in the charts at ForexCup. Can I use my “nickname” instead?
15. What is Rating? How is it calculated?
16. What kinds of ratings does ForexCup have?
17. What are the advantages of being a high-rated trader?
18. How can I track intermediate competition results?
19. How do I use CHAT?
20. When and how will I receive the money prize if I win a competition?
21. What is the difference between the Money Prize and the Profit Bonus?
22. Can I withdraw my money prize just after it has been transferred to my account?
23. What payment system should I use to withdraw prizes and/or profit bonuses?
24. How can I indicate or change trading account for the Profit bonus to be transferred to?
25. What other money prizes can I get in ForexCup?
26. How can I join a free competition when I've got more than $1000 in prizes and bonuses?
27. What happens if a trader breaks the competition rules?


If you still need assistance or cannot find the information you are looking for please, email to us by info@forexcup.com or use our Live Support.


1. How can I register with ForexCup?

If you have not registered with forexcup.com or fxopen.com yet, we can offer you to pass a light version of a live registration - Registration Lite. This registration allows you to open a real account with FXOpen and sign up with ForexCup.com at one time.

Follow the next steps to pass the registration:
  1. Select the preferred language and click the Registration link.
  2. Fill in the Personal Account Opening form.
    Be sure to read regulative documents and rules! Then select the I Agree check box and click Open eWallet and trading account.
Log in to ForexCup: enter login (e-mail which you indicated in the registration form) and password for FXOpen eWallet.

Note! Your Micro account will be automatically added to the ForexCup User Profile as the account for transferring profit bonuses (if any gained in the contest). Learn more about the Registration Lite

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2. I’m a newbie to ForexCup. How can I join a competition?

  1. Go to the COMPETITION tab and choose a competition that suits you best.
  2. You can get the detailed information about the contest by cllicking More info.
  3. Click .
  4. Log in to your ForexCup cabinet.
  5. Click 'OK' to join the contest.
Note! If you are going to join the contest with profit bonus, you should have a trading account (Micro). Select your trading account in the User’s Profile (for the possible bonus transfer).

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3. Where can I get the MetaTrader 4 trading platform (MT4)?

Click the link below to download MetaTrader 4.
Download MT4

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4. What adjustments should I make to the MT4 settings to take part in ForexCup contests?

  1. Run Metatrader 4.
  2. Select Login in the File menu.
  3. Then enter your Login, Password and Server address you can find in the letter that is emailed to you after you register for a competition.
  4. Click Login.

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5. How do I know what competitions are available for registration now?

Log in to your ForexCup Personal Area. Go to the COMPETITIONS tab. This tab displays all the competitions available for registration. You can also use search competitions by date to find competitions that will start in the near future.

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6. Who can invite me to join a competition? How can I accept an invitation?

The administrator or competition managers can send you an invitation. To accept the invitation, click the name of the trading room in the list of invitations.

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7. I am in the list of participants, but I still don't have a demo account number. What shall I do?

It may happen if you were invited to take part in the competition but did not accept the invitation yet.
All you need is to accept the invitation or confirm your participation by clicking the Wish to Paly button.

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8. I enter my login and password in the MT4, but it says that my account is blocked.

Note, your demo account is active only during the competition you are participating in. You will not be able to log in to the competition before its start or after its finish.

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9. I forgot password for my demo account. What should I do?

  1. Log in to your ForexCup cabinet.
  2. Go to the MY ROOMS tab and choose the room you participate in.
  3. Click and OK to confirm password change.

Your password will be changed. You will receive a new password for your competition trading account in a couple of minutes to your E-mail.

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10. Can I subscribe to competitions automatically?

Yes. But it works only for level 1 Competitions. Log into your ForexCup Personal Area and click ‘Edit’ in the User’s Profile field.

Activate the Subscribe me to level 1 competitions when available option in the Automatic subscription to level 1 competitions field. Click to save your settings.



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11. Can I create my own competitions?

No, only the Administrator and managers can create competitions.

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12. What is a second level competition?

To take part in a second level ForexCup competition, traders must pay an entry fee. The amount of the fee is defined by the competition creator. The fee is charged automatically when you join a second level competition.
Make sure you have enough funds in your FXOpen eWallet. The money prize in a second level competition consists of the fees paid by all competitors and is usually bigger than prizes in first level competitions.

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13. How to deposit funds to be able to pay an entry fee?

Follow the next steps to deposit funds to your FXOpen eWallet:
  1. Log in to My FXOpen.
  2. Click Add Finds in the main menu.
  3. Choose one of the available payment systems and make a deposit. Learn more about payment services

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14. I do not want my first and last name to be displayed in the charts at ForexCup. Can I use my “nickname” instead?

Log into your ForexCup Personal Area and click ‘Edit’ in the User’s Profile field.

Select Display name in the Show me as section and enter the desired display name. Click to save your settings.



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15. What is Rating? How is it calculated?

User’s rating consists of three components: Wins, Losses and Total Profit. Total Profit is the main indicator of your success as a Trader. Total Profit determines your position in the Common Rating of all traders (players).
Every time you finish a competition you earn or lose Total Profit points. For example, if your account balance at the end of a competition is 20% more than the initial deposit, it means you earned 20 Total Profit points. And vice versa if your balance at the end of a competition is 25% less than the initial deposit, you lose 25 Total Profit points. In general, your Total Profit is the sum of the Profits and Losses (in percent) you made in each single competition in the past.
Example:
A trader took part in three ForexCup Competitions earned or lost the following amounts:
  • Competition 1: 20% of the initial balance;
  • Competition 2: 35% of the initial balance;
  • Competition 3: -25% of the initial balance.
It means that the Total Profit of this participant after the three competitions will be equal to: 20+35-25=30

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16. What kinds of ratings does ForexCup have?

ForexCup has two kinds of ratings:
  • The rating of the most popular competitions - based on the number of traders participating in a competition. The greater the number of participants, the more popular competition.
  • The rating of the most successful traders - one can find this rating in the RATING tab on the homepage. See question #15 for details

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17. What are the advantages of being a high-rated trader?

We may award high-rated traders with additional prizes and bonuses.

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18. How can I track intermediate competition results?

  1. Login to your ForexCup Personal Area.
  2. Go to the My Rooms tab.
  3. Find the Room of the competition you are taking part in and click the name of the Room.
  4. Scroll down the page and find the MEMBERS list containing information on the users performance during the competition.
  5. Click a user name to view his game statistics up to the current moment. Note that only closed trades will available for viewing.

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19. How do I use CHAT?

  1. Login to your ForexCup Personal Area.
  2. Go to the My Rooms tab.
  3. Find the Room of the competition you are taking part in and click the name of the Room.
  4. The CHAT window will show up in the bottom right corner of the page.
Please note that only users registered in this trading room can use the CHAT.

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20. When and how will I receive the money prize if I win a competition?

Your money prize will be transferred to your FXOpen Live account immediately after the competition winners are announced by the administrator, i.e. normally within 48 hours after the end of the competition.

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21. What is the difference between the Money Prize and the Profit Bonus?

The Money Prize is transferred to your eWallet if you take a medal place in a contest. You can withdraw your Money Prize just after it was transferred to your eWallet.
The ForexCup Profit Bonuses are paid to those participants of a contest who made profit above a certain limit (set out in contest terms). The Profit Bonuses are transferred not to your eWallet directly, but to one of your trading accounts. Profit Bonus withdrawal conditions are set by the administrator and may vary.

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22. Can I withdraw my money prize just after it has been transferred to my account?

The main prize below $1000.00 and all the other prizes can be withdrawn at any time.

The main prize above $1000.00 can be used ONLY for opening PAMM ECN account. This amount can be withdrawn by the PAMM Manager after 3 months of trading and after making at least 60 trades in the PAMM account. The gained profit can be withdrawn at any moment of time.

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23. What payment system should I use to withdraw prizes and/or profit bonuses?

Use any payment system available in your MyFXOpen.
Be attentive to the competition conditions as there can be some limitations for money withdrawals.

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24. How can I indicate or change trading account for the Profit bonus to be transferred to?

Log into your ForexCup Personal Area and click ‘Edit’ in the User’s Profile field.


Choose your trading account from the Trading account to credit the profit bonus drop-down list in the Settings field. Click to save your settings.


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25. What other money prizes can I get in ForexCup?

You can find all the necessary information about competitions and current events in the ForexCup news tab (homepage).

In particular, you can participate in a new competition for traders “Test your luck! Hit the mark!” How to participate? You have to leave a message at FXOpen.com forum with your prediction for exchange quotation concerning the currency pair, mentioned in the competition. Prize: $30.00.

Also, we are glad to offer you our ForexCup partnership promotion. Anyone can earn real money bonuses for just re-posting announcements about the upcoming ForexCup competitions on other Forex web-sites.
Learn more information about ForexCup Promotion.

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26. How can I join a free competition when I've got more than $1000 in prizes and bonuses?

If a trader receives more than $1000.00 in prizes and bonuses, he/she will be able to participate only in competitions with entry fee. To be able to join free competitions again he/she needs to deposit at least $500.00 to the trading account or FXOpen eWallet. For deposit, please use any available payment system or an external transfer.

Note! If the trader withdraws this deposit within less than 30 days of the deposit date, joining competitions free-of-charge will be prohibited for this trader.

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27. What happens if a trader breaks the competition rules?

Any trader can be suspended from a competition for violation of the competition rules.

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